Conflict resolution, whether it is called arbitration, conciliation, or mediation, is a growing field of employment well into the next decade. Many people are looking for an alternative to filing a case in a court of law, and a mediation process is often a more accessible answer for them. The United States Bureau of Labor Statistics notes that the job opportunities of arbitrators, mediators, and conciliators are projected to grow faster than average through the year 2024.
What Mediators Do
A mediator is a trained individual in the field of dispute resolution that acts as a facilitator for two disagreeing parties with the goal of helping them to find a mutually acceptable solution to their problem. Often the mediating professional is a social worker that has had extensive dispute resolution training.
The Role of Mediation
Though the mediator role is neutral, it is also pivotal to the success of any conciliation endeavor. A mediator will listen to both sides of the dispute and can help both sides clearly articulate the true essence of the disagreement. Mediators also keep track of the factual information presented by both sides and calmly steer negotiations to a result that is acceptable for both parties involved. Mediators can be employed by public or private industry, or work in their own mediation practice. Click here to learn more about Case’s social work degree and how it can be a vital step in building a mediation practice.
The Power of Perspective
Helping participants keep a balanced perspective throughout the mediation process is one of the major challenges a conflict resolution professional faces. Many participants can have an all or nothing viewpoint of their conflict when they start arbitration, so they need to know that they can truly work with the other party to craft an agreement that they can both feel satisfied with.
Mediators are a valuable link in helping conflict resolution clients acquire the perspective to be able to successfully complete arbitration. This involves treating each side of the dispute with respect and ensuring that both sides retain a sense of dignity and autonomy throughout the negotiation process. Mediators can help participants in arbitration see that the conflict does not have to be a part of their identity. Conflict resolution gives both clients the permission to walk away from the conflict that has defined them for a long period of time.
Why the Conflict Resolution Field is Growing
Conflict resolution is increasingly utilized in many areas of life including child custody, elder care, interpersonal disputes, as well as many other areas where people disagree about the solution to a problem. Learn more about ACU’s degree in conflict resolution to explore if a career in mediation is for you.
If you enjoy helping others reach their full potential in all areas of life, an education in social work can help you develop the knowledge and the diverse skill set to help people. One of these ways to help is through a career in conflict resolution. This employment field continues to expand as an increasing number of individuals and corporations wish to avoid the extra time and expense of a lawsuit.